Visual Resumés and Service Ad Video’s Privacy Statement

This policy simultaneously applies to Visual Resumés and Service Ad Videos™ and its alternate, secondary, trade name Visual Resumés and Service Advertising Videos™

Preliminary Privacy Policy

Last updated 8/15/2024

Introduction

Welcome to Visual Resumés and Service Ad Videos™ (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our video subscription services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.

Information We Collect

1. Personal Information:
   • When you sign up for our video subscription service, we collect personal information such as your name, email address, and payment details (via a third-party platform.)
   • We may also collect information related to your viewing preferences, watch history, and interactions with our content.
2. Usage Data:
   • We automatically collect data about your interactions with our website and videos. This includes IP addresses, browser type, device information, and pages visited.

How We Use Your Information

1. Service Delivery:
   • We use your personal information to provide our video subscription services, process payments, and manage your account, if applicable.
2. Improving User Experience:
   • We analyze usage data to enhance our content, personalize recommendations, and improve our website’s performance.
3. Communication:
   • We may send you emails related to your subscription, updates, and promotional offers.

Third-Party Sharing

1. Payment Processors:
   • We share payment information with trusted third-party payment processors to process transactions securely.
2. Service Providers:
   • We work with service providers (e.g., hosting, analytics) who assist us in delivering our services.

Your Rights

1. Access and Correction:
   • You can review and update your personal information by logging into your account, if applicable.
2. Opt-Out:
   • You can unsubscribe from marketing emails at any time.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@visualresumesandserviceadvertisingvideos.com.

Primary Privacy Policy

This policy simultaneously applies to Visual Resumés and Service Ad Videos™ and its alternate, secondary, trade name Visual Resumés and Service Advertising Videos™

California Consumer Privacy Act (CCPA) Compliant Privacy Notice 

Introduction -Though, the California Consumer Privacy Act (CCPA)was designed to cater to the privacy needs of California residents, we utilize it as a standard that applies to all visitors and customers, with the exception of residents who reside in the European Union (EU). For residents of the European Union (EU) a separate unique set of rules have been legislated regarding their privacy rights. EU residing visitors, please see General Protection Data Regulation (GPDR) Compliant Privacy Policy below. Thank you!

(For an even more extensive Privacy Policy that applies to residents outside of both the European Union and California, see Secondary Privacy Policy below.) 

*Refer to California Consumer Privacy Act (CCPA) | State of California - Department of Justice - Office of the Attorney General 

This privacy notice explains how we process personal data and applies data protection principles. As an organization, we are committed to transparency and informing our visitors about their data usage. Please read this notice carefully to understand how we handle your information.

Data Controller

• Organization Name: Visual Resumés and Service Ad Videos™
• Contact Details: 1(800)796-1054 
• Email to: info@visualresumesandserviceadvertisingvideos.com 
• Mail to: PO Box 354 Spanaway, Washington 98387
• Alternative Email: visualresumes.serviceadvideos@gmail.com

• Data Protection Officer (DPO): As an organization, we do not require a Data Protection Officer (DPO) because our data processing activities do not involve large-scale processing of sensitive information or regular and systematic monitoring of data subjects.

Data We Collect

We, Visual Resumés and Service Ad Videos™, collect and store personal data directly from individuals who visit our website. This includes the following voluntarily submitted data:

1. Identity, Permissions, Business Information, and Contact Details:

• Your first and last name
• Your email contact information
• Your optional telephone and messaging contact number(s)
• Your official role in the business/company/service you are associated with.
• Your business/company/service name
• Type of service provided.
• Business’s/company’s/service’s physical address (occasionally and optional).
• Business’s/company’s/service’s city and state location.
• Business’s/company’s/service’s website address and online locations (occasionally, if applicable and optional).
• Your role and authority in the applicable business/company/service.
• Optional uploaded or emailed selfie image(s).
• Optional uploaded or emailed photo consent and release form.
• Answers and permissions/consent to publish personal and/or business information in the form of online business's/company's/service's advertising videos.
• Subscription terms agreement.
• Messages, comments, and questions, that are included on your order forms or emails received.
• Your answer to the age verification question on order forms, confirming that you are at least eighteen years of age.
• reCAPTCHA verification, establishing that you are a human and not an automated robot (bot).
• Though, not collected directly, personal data such as name, billing address, the last four digits of credit card information, and general billing and transaction information that is stored or processed with our payment processor, Stripe, is visibly accessible to us on our private dashboard on the Stripe payment processing platform. 

[Visual Resumés and Service Ad Videos™ may indirectly, automatically collect IP Addresses via our website hosting provider and/or the third-party platforms listed below.

Third parties collect and store personal data directly from individuals who visit our website. These third parties include the following and they collect the following:

• • Google Analytics – Reference: Data privacy and security - Analytics Help (google.com), Privacy Policy – Privacy & Terms – Google
  • Interests and preferences: Google Analytics tracks user interests and preferences based on their interactions with our website.
  • Device and browser information: Google Analytics collects and stores information about devices our visitors use. These devices include mobile phones, desktops, laptops, and tablets. Google Analytics also collects and stores information about their operating systems, screen resolutions, and browsers used.
  • Traffic sources: Google Analytics identifies where our website traffic emerges from. This includes organic visits from search engines browsers, direct visits from shared links, social media channels and pages, or referrals from other websites and blogs, etc.
  • Page views and time spent on each page: Google Analytic metrics, like bounce rate (percentage of single-page visits) and session duration, provide insights into user engagement.
  • Conversion data: Google Analytics monitors specific actions taken by users on our website. These actions include submitting forms, signing up for memberships or accounts, and making purchases on our website. Doing this helps determine conversion rates.
  • E-commerce Data: Where online stores are used (Not applicable for our current payment processing method), Google Analytics tracks product views, items added to your cart, and details of your transaction.
  • Demographic information: Google Analytics provides insights into the demographics of our visitors. This includes their gender, age, and location. Knowing this helps us tailor our marketing strategies.
  • Events and Interactions: Google Analytics captures custom events, such as clicks on buttons, video views, downloads, and interactions with specific elements.
  • Behavior Flow: Google Analytics foresees and predicts paths users take through our website and shows drop-off points and popular navigation routes.
  • New Google Analytics User ID and Signals: See - The new Google Analytics will give you the essential insights you need to be ready for what’s next. (blog.google)
  • Stripe®, our payment processing provider and platform – Collects your personal payment information, such as credit card number; zip codes; subscription renewal terms agreement and verification; IP addresses; device information, and card verification value (CVV) number. Reference: Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User
  • Link by Stripe® works in coordination with Stripe, our payment processing provider and platform. Collects your personal payment information via Stripe®. This personal payment information includes applicable credit card number(s); zip codes; subscription renewal terms agreement and verification; IP addresses; device information, and card verification value (CVV) number. Reference: Link: Privacy Policy
  • Apple Pay®, one of our active payment options, works in coordination with Stripe, our payment processing provider and platform. Apple Pay® collects your payment device information via the Stripe platform for contactless payments/transactions. This payment device information relates to your Device Primary Account Number (DPAN) or Merchant Token (MPAN) so that your original credit or debit card primary account number(s) (PAN) can remain private. Apple may collect personal information related to your original credit card information, device information, such as IP address, billing address, and device location.  For more information on how Apple Pay keeps your personal data private, reference: Apple Pay security and privacy overview - Apple Support, Legal - Apple Payments Privacy Notice - Apple, and Legal - Apple Pay & Privacy - Apple.
  • Tidio®, the chat platform that we use to provide online customer support via an artificial intelligence chatbot and live customer support chat box, collects personal email addresses and customer inquiries to facilitate an email response from live personnel who reads customer inquiries. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
  • Webador, the website hosting company we use, may collect account registration, if applicable; portal access; statistics and profile information; purchasing and subscription information. They use Google Adwords (Remarketing) - Privacy Policy – Privacy & Terms – Google and Facebook Pixels - Meta Privacy Policy - How Meta collects and uses user data | Privacy Center | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy and work with several other partners that you can view in their privacy statement at Privacy statement | Webador. They use Bcrypt encryption for password storage. They also use Secure Socket Layer (SSL) for online form storage.

1. Many of these factors do not apply to our website because we do not currently facilitate an option for visitors to create an account. Learn more about Webador’s information and collection of personal information and data at Privacy statement | Webador. 
2. Though we intend to keep business data for the life of our business with you, by way of your subscription to use an advertising video(s) that relates to your business or service, we will keep business records for a minimum of three years, so that business information and receipts can be utilized by the Internal Revenue Service in case of future tax audits. Despite storing or archiving business records for three to seven years, we follow Webador’s recommendations regarding the deleting of forms submitted online on our website. View Webador’s recommendations here: Protecting personal data while using Webador : Webador
3. To protect your personal information, we delete your submitted online subscription processing forms from our website as soon as we process the relevant information that is on them. The forms are sent from our website form submission area to our secure email for storage and is also downloaded to be stored on a secure cloud storage location and/or is printed out and stored in a locked secured physical file. Additionally, this information submitted on forms could be stored on a removeable thumb drive that is secured in a locked file or safe on-site for the duration of its storage and/or archiving. (Three to seven years after the ending of any business relationship/service.)  
4. You may request an email of the personal forms that you have submitted by emailing info@visualresumesandserviceadvertisingvideos.com. If your form is stored in a secured cloud storage location and is capable of being accessed by you via a password protected link, you will be given that link and password. If you are notified that your forms are being stored on a secured cloud storage location and would prefer not to have your forms stored there, you will have may request to have them removed from a cloud storage location. 
5. The above-mentioned storage does not include credit card information. Visual Resumés and Service Ad Videos™ currently relies on Stripe® a certified PCI Service Provider Level 1 with the highest level of certification in the payment industry and Link's full integration with Stripe®, to encrypt, store and process your personal credit card information for future automatic renewal payment processing. This minimizes our need to handle and secure your personal credit card information by 100%. Stripe® and it's once click checkout facilitator, Link, meet the legal requirements and authorization to handle our customer's credit card and private payment information.

• 2. Purpose of Data Processing:

We, Visual Resumés and Service Ad Videos™, process your personal data for the purposes of pre-constructing a company-related or service-related advertising video on behalf of your business or service; gaining permission to publicly display/publish on our website and on relevant storage and/or video broadcasting platforms, the advertising video that relates to your business or service, for your use; providing editing and maintenance services on a pre-constructed advertising video that you, the company/business or service has subscribe to the use of, on your behalf; removing  the pre-produced/pre-constructed advertising video that you have subscribed to the use of from video storage, hosting, and broadcasting platforms with your agreed understanding and consent at subscription end dates; gaining permission to place your selfie image into a pre-constructed advertising video; establishing that we are collecting personal information from someone who is not under the age of eighteen years old; establishing consent to use any applicable e-signatures as your recognized signature; responding to online chatbot (chat box) customer support inquiries; and establishing that you are a human being and not an automated robot. 

Third party’s purpose of data processing:

• Google Analytics’ legal basis for collecting personal data include:
• Legitimate interest
• Consent granted by website visitors

    For more information see:

        Safeguarding your data - Analytics Help (google.com)

        Privacy Policy – Privacy & Terms – Google

        Google Terms of Service – Privacy & Terms – Google

        Search results - Analytics Help (google.com)

• Stripe’s purpose as a data processing is to act upon the request of the data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform. - Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User.
• Link's purpose as a data processor is to act upon the request of the data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform. - Link: Privacy Policy
• Apple Pay's purpose as a contactless payment processor partner is to act upon the request of the device data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform.
• Tidio's purpose for collecting personal data is to facilitate an email response from live personnel who reads customer inquiries. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Webador’s purpose for collecting personal data and information include:
  • Portal access
  • Purchasing and subscriptions
  • Account registration
  • Statistics and profiling

For more information see: Terms and conditions | Webador, Privacy statement | Webador, View statistics: Webador

• 3. Legal Basis:

Our legal basis for processing your data is that you have provided consent by voluntarily submitting your online subscription order and verification form to facilitate your product or subscription purchase from us. This legal basis extends to our collection and storage of your selfie image associated with your photograph consent and release form, if applicable. The legal basis for collecting your reCAPTCHA verification is to confirm that you are a human entity who can participate in a legal purchase on our website and enter into contractual agreement. This also applies to our obtaining the information from you confirming that you are at least eighteen years of age and are of a legal and mature age to share your personal information with us for the purpose of purchasing/ordering subscriptions, entering into contractual agreements, and purchasing other products and services from us.

Third party’s legal basis:

• Google Analytics’ legal basis for collecting personal data include:
  • Legitimate interest
  • Consent granted by website visitors
    • For more information see:
      • Safeguarding your data - Analytics Help (google.com)
      • Privacy Policy – Privacy & Terms – Google
      • Google Terms of Service – Privacy & Terms – Google
      • Search results - Analytics Help (google.com)

• Stripe’s legal basis include:
  • Consent
  • Legitimate interest
  • Contractual obligations
    • To learn more, visit Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User.

• Link's legal basis include:
  • Consent
  • Legitimate interest
  • Contractual obligations
    • To learn more, visit Link: Privacy Policy.

• Apple Pay's legal basis include:
  • Consent
  • Legal obligation
  • Contractual obligation
    • To Learn more, visit Legal - Apple Pay & Privacy - Apple, Privacy - Apple
• Webador’s legal basis for collecting personal data and information include:
  • Portal access
  • Purchasing and subscriptions
  • Account registration
  • Statistics and profiling
    • For more information see: Terms and conditions | Webador, Privacy statement | Webador, View statistics: Webador.
• Tidio's legal basis for collecting personal data is
  • To facilitate an email response from live personnel who reads customer registered inquiries. 
  • To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Law Enforcement's legal basis for collecting persona data and information include:
  • To gain investigative information regarding fraud-related crimes, or other criminal activities.
  • To verify alibis.
  • To collect login and logout timestamps.

4. Recipients of Your Personal Data:

We may share some of your data with:

• Webador –This is the company that hosts our website. – Privacy link - Terms and conditions | Webador, Privacy statement | Webador
• Google Analytics™ - Used to collect statistical data for marketing strategy purposes. - Privacy link - Privacy Policy – Privacy & Terms – Google.
• Stripe® - Stripe® is currently the payment processing platform we use to process credit and debit cards when a product of ours or a subscription is purchased. They store all pertinent personal and financial information of our visitors who purchase products from Visual Resumes and Service Ad Videos™. You may learn more about how they collect and store your personal and financial information at Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User.
• Link by Stripe® - Link is Stripe's one-click checkout that integrates fully with Stripe® to process our subscriber's credit card and electronic payment transactions. Link allows you (the subscriber/purchaser) to store/save and reuse your credit card information for autorenewal payment processing and accesses updated credit card information for that purpose. To learn more, visit Link: Privacy Policy.
• Apple Pay® - Apple Pay's contactless device payment protection integrates fully with Stripe® to create card tokens that allow Stripe® to process subscriber's electronic payments securely, while keeping personal sensitive transaction details private.  Apple Pay® allows you (the subscriber/purchaser) to store/save card tokens for auto-renewal/reoccurring payment processing and accesses credit card token information for that purpose. To learn more, visit Apple Pay security and privacy overview - Apple Support, Legal - Apple Privacy Policy - Apple.
• Tidio® - Tidio® collects emails of website users who engage with the live chat box/artificial intelligence (a.i.) chatbot that is placed on our website to provide online customer support. This personal data along with user's questions are stored on the Tidio platform. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Law Enforcement - At Visual Resumés and Service Ad Videos™ we take your privacy seriously. As part of our commitment to transparency, we want you to know that we may share your personal information, such as transaction information, your name, business’s name, or contact information, with law enforcement as it relates to any criminal investigation. This includes providing relevant information that is needed for criminal investigations in both local, city and state jurisdictions, as well as those applying to national and international criminal investigations. 

5. Other Indirect, Non-Personal and Semi-Personal Sharing, via Audio and Video Producing and Video Approving Facilitation. Video Storage, Distribution, and Display (The following companies or platforms are privy to information that is open to the public when viewing a completed video and does not have access to personal or business information that is not included within an advertisement video.): 

• Pictory.ai – Depending on the credits listed in your advertising videos, this may have been the video production platform that your video was produced on. Because this is a cloud-based platform, they may have access to view your video as it is stored in “My Projects” and “My Collections” section on their platform. Though, this would not include any personal information submitted on your subscription purchasing/order form nor financial information, it may include business information that is available to view on your company's/business's/service's adverting video. (All potential information is limited to business-related information that is displayed within the video for public viewing.) Their privacy policy or statement can be found at: Privacy Policy - Pictory.ai.
• Microsoft® PowerPoint® - – Depending on the credits listed in your advertising video, Microsoft® PowerPoint® may have been the video production platform that your video was produced on. Though we do not use a cloud-based version of Microsoft PowerPoint®, some videos produced may originate from PowerPoint® Though not likely, Microsoft may view your video during its production.
• (All potential information is limited to business-related information that is displayed within the video for public viewing.) Their privacy policy is located at Microsoft Privacy Statement – Microsoft privacy.
• PlayHT® - Depending on the credits listed in your advertising videos, the artificial intelligence (AI) voiceover used to narrate your video may have originated with this AI voiceover generating company. Though PlayHT® does not have access to the personal information that is submitted on your subscription purchasing/ordering form, they may have access to inputted scripts that may contain your company/business/service name, business website address, business email address, business contact number, or business contact personnel's name that are displayed within your video, based on the use of their platform to process inputted script to translate into artificial intelligence (AI) audio  for use in your pre-constructed ad video. (All potential information is limited to business-related information that is displayed within the video for public viewing.) View PlayHT’s privacy policy at Privacy Policy | PlayHT.
• ElevenLabs.io - Pictory.ai, uses ElevenLabs.io on their platform to integrate ElevenLabs.io artificial intelligence (AI) voiceover technology into their video producing platform. Though, this does not require ElevenLabs.io to view the personal information that is submitted on your subscription purchasing/ordering form, through the use of their applied technology they may have a way to track or view the scripted word and audio that relates to your business name, business website address, business email address, business contact number, or business contact personnel's name that are displayed within your video. Though, the possibility of this occurring is not a stated fact, it is just pointed out based on the accelerating speed of tracking and source- identifying technology. (All potential information is limited to business-related information that is displayed within the video for public viewing.) For more information regarding their Privacy Policy view AI Voice Generator & Text to Speech | ElevenLabs
• Microsoft® Word™ - Though we do not use a cloud-based version of Microsoft® Word™, the scripts used to produce pre-constructed advertising videos may have been produced using the Microsoft® Word™ word processing tool/software. Though not likely, Microsoft may be privy to the scripts used to produce pre-constructed advertising video(s) related to your business or service. (All potential information is limited to business-related information that is displayed within the video for public viewing.) Their privacy policy is located at Microsoft Privacy Statement – Microsoft privacy.

6. Video Storage and Video Hosting Sites and Platforms That are Used to Facilitate Storage and Original Source Sharing of the Pre-                    Constructed Video(s) That Your Company/Business or Service Subscribe to Use and Share.

• Because a lot of storage is needed to the facilitate the storage and sharing of videos from one, or multiple video source locations, the following video hosting and file storage companies or platforms may be used for the storage and backup storage of the video that you are subscribed to use. Video hosting companies, file storage companies and file storing platforms, only have access to the video files containing the same business information that is shared within the video(s) you are subscribed to use. Therefore, they may be able to view your business or services name, business website address, business contact number, business email address, business contact personnel's name, or applicable selfie-image(s) that you have submitted to include in your video. The platform and storage companies may include, but may not be limited to:
• Pictory.ai – Privacy Policy - Pictory.ai.
• Microsoft PowerPoint® – Microsoft Privacy Statement – Microsoft privacy.
• PlayHT® - Privacy Policy | PlayHT.
• YouTube® - Privacy Policy – Privacy & Terms – Google, Google Terms of Service – Privacy & Terms – Google 
• Google Drive™ - Privacy Policy – Privacy & Terms – Google.
• VdoCipher* - Privacy policy - VdoCipher
• Wix.com Ltd. - About Privacy | WIX

Your Rights

*For complete details of your rights visit California Consumer Privacy Act (CCPA) | State of California - Department of Justice - Office of the Attorney General.

You have the right to:

• Know: Request that we disclose to you:
  • The categories and/or specific pieces of personal information we have collected about you.
  • The categories of sources for that personal information.
  • The purposes for which we use that information.
  • The categories of third parties with whom we share the information.
  • The categories of information we sell or disclose to third parties.
• Delete: Request deletion of personal information collected from you (with some exceptions). To request deletion of your personal information or comments transmitted through online forms, contact info@visualresumesandserviceadvertisingvideos.com.

• Google Analytics personal information deletion request instructions - [GA4] Data-deletion requests - Analytics Help (google.com)

• Opt-Out: Opt-out of the sale or sharing of your personal information. Visual Resumés and Service Ad Videos™ does not share your personal information other than as is necessary to facilitate your purchase, video creation, and uploading.
• Right to Non-Discrimination for choosing to exercise your CCPA rights.
• Correct: Correct inaccurate personal information we have about you. To correct inaccurate personal information contact info@visualresumesandserviceadvertisingvideos.com.
• Limit Use: Limit the use and disclosure of sensitive personal information collected about you.

Required Notices

We provide certain notices explaining our privacy practices, including:

• Notices at Collection: Informing you about data collection practices.
• CCPA Privacy Policy: Detailing how we handle your data.
• Personal Information Sales Opt-Out Right Notices and Links: Allowing you to opt-out of data sales.

Data Brokers and the CCPA

The CCPA applies to many businesses, including data brokers. The California Privacy Rights Act (CPRA) amends the CCPA but does not create a separate, new law. As a result, our office typically refers to the law as “CCPA” or “CCPA, as amended.”

General Data Protection Regulation (GDPR) Compliant Privacy Notice

This policy simultaneously applies to Visual Resumés and Service Ad Videos™ and its alternate, secondary, trade name Visual Resumés and Service Advertising Videos™

(Applicable to European Union (EU) residents.)

Introduction

* Refer to GDPR: General Data Protection Regulation (gdpreu.org) 

This privacy notice explains how we process personal data and applies data protection principles. As an organization, we are committed to transparency and informing our visitors about their data usage. Please read this notice carefully to understand how we handle your information.

Data Controller

• Organization Name: Visual Resumes and Service Ad Videos™
• Contact Details: 1(800)796-1054 
• Email to: info@visualresumesandserviceadvertisingvideos.com 
• Mail to: PO Box 354 Spanaway, Washington 98387
• Alternative Email: visualresumes.serviceadvideos@gmail.com 

• Data Protection Officer: As an organization, we do not require a Data Protection Officer (DPO) because our data processing activities do not involve large-scale processing of sensitive information or regular and systematic monitoring of data subjects.

Data We Collect

We, Visual Resumés and Service Ad Videos™, collect personal data directly from individuals who visit our website. This includes:

1. Identity, Permissions, Business Information, and Contact Details:

• Your first and last name
• Your email contact information
• Your optional telephone and messaging contact number(s)
• Your official role in the business/company/service you are associated with.
• Your business/company/service name
• Type of service provided.
• Business’s/company’s/service’s physical address (occasionally and optional).
• Business’s/company’s/service’s city and state location.
• Business’s/company’s/service’s website address and online locations (occasionally, if applicable and optional).
• Your role and authority in the applicable business/company/service.
• Optional uploaded or emailed selfie image(s).
• Optional uploaded or emailed photo consent and release form.
• Answers and permissions/consent to publish personal and/or business information in the form of online business's/company's/service's advertising videos.
• Subscription terms agreement.
• Messages, comments, and questions, that are included on your order forms or emails received.
• Your answer to the age verification question on order forms, confirming that you are at least eighteen years of age.
• reCAPTCHA verification, establishing that you are a human and not an automated robot (bot).
• Though, not collected directly, personal data such as name, billing address, the last four digits of credit card information, and general billing and transaction information that is stored or processed with our payment processor, Stripe, is visibly accessible to us on our private dashboard on the Stripe payment processing platform.

[Visual Resumés and Service Ad Videos™ may indirectly, automatically collect IP Addresses via our website hosting provider and/or the third-party platforms listed below.]

Third parties collect and store personal data directly from individuals who visit our website. These third parties include the following and they collect the following:

• • Google Analytics – Reference: Data privacy and security - Analytics Help (google.com), Privacy Policy – Privacy & Terms – Google
    • Interests and preferences: Google Analytics tracks user interests and preferences based on their interactions with our website.
    • Device and browser information: Google Analytics collects and stores information about devices our visitors use. These devices include mobile phones, desktops, laptops, and tablets. Google Analytics also collects and stores information about their operating systems, screen resolutions, and browsers used.
    • Traffic sources: Google Analytics identifies where our website traffic emerges from. This includes organic visits from search engines browsers, direct visits from shared links, social media channels and pages, or referrals from other websites and blogs, etc.
    • Page views and time spent on each page: Google Analytic metrics, like bounce rate (percentage of single-page visits) and session duration, provide insights into user engagement.
    • Conversion data: Google Analytics monitors specific actions taken by users on our website. These actions include submitting forms, signing up for memberships or accounts, and making purchases on our website. Doing this helps determine conversion rates.
    • E-commerce Data: Where online stores are used (Not applicable for our current payment processing method), Google Analytics tracks product views, items added to your cart, and details of your transaction.
    • Demographic information: Google Analytics provides insights into the demographics of our visitors. This includes their gender, age, and location. Knowing this helps us tailor our marketing strategies.
    • Events and Interactions: Google Analytics captures custom events, such as clicks on buttons, video views, downloads, and interactions with specific elements.
    • Behavior Flow: Google Analytics foresees and predicts paths users take through our website and shows drop-off points and popular navigation routes.
    • New Google Analytics User ID and Signals: See - The new Google Analytics will give you the essential insights you need to be ready for what’s next. (blog.google)
  • Stripe®, our payment processing provider and platform – Collects your personal payment information, such as credit card number; zip codes; subscription renewal terms agreement and verification; and card verification value (CVV) number. Reference: Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User
  • Link by Stripe® works in coordination with Stripe, our payment processing provider and platform. Collects your personal payment information via Stripe®. This personal payment information includes applicable credit card number(s); zip codes; subscription renewal terms agreement and verification; IP addresses; device information, and card verification value (CVV) number. Reference: Link: Privacy Policy
  • Apple Pay®, one of our active payment options, works in coordination with Stripe, our payment processing provider and platform. Apple Pay® collects your payment device information via the Stripe platform for contactless payments/transactions. This payment device information relates to your Device Primary Account Number (DPAN) or Merchant Token (MPAN) so that your original credit or debit card primary account number(s) (PAN) can remain private. Apple may collect personal information related to your original credit card information, device information, such as IP address, billing address, and device location.  For more information on how Apple Pay keeps your personal data private, reference: Apple Pay security and privacy overview - Apple Support, Legal - Apple Payments Privacy Notice - Apple, and Legal - Apple Pay & Privacy - Apple.
  • Tidio®, the chat platform that we use to provide online customer support via an artificial intelligence chatbot and live customer support chat box, collects personal email addresses and customer inquiries to facilitate an email response from live personnel who reads customer inquiries. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
  • Webador, the website hosting company we use, may collect account registration, if applicable; portal access; statistics and profile information; purchasing and subscription information. They use Google Adwords (Remarketing) - Privacy Policy – Privacy & Terms – Google and Facebook Pixels - Meta Privacy Policy - How Meta collects and uses user data | Privacy Center | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy and work with several other partners that you can view in their privacy statement at Privacy statement | Webador. They use Bcrypt encryption for password storage. They also use Secure Socket Layer (SSL) for online form storage.
    1. Many of these factors do not apply to our website because we do not currently facilitate an option for visitors to create an account. Learn more about Webador’s information and collection of personal information and data at Privacy statement | Webador. 
    2. Though we intend to keep business data for the life of our business with you, by way of your subscription to use an advertising video(s) that relates to your business or service, we will keep business records for a minimum of three years, so that business information and receipts can be utilized by the Internal Revenue Service in case of future tax audits. Despite storing or archiving business records for three to seven years, we follow Webador’s recommendations regarding the deleting of forms submitted online on our website. View Webador’s recommendations here: Protecting personal data while using Webador : Webador
    3. To protect your personal information, we delete your submitted online subscription processing forms from our website as soon as we process the relevant information that is on them. The forms are sent from our website form submission area to our secure email for storage and is also downloaded to be stored on a secure cloud storage location and/or is printed out and stored in a locked secured physical file. Additionally, this information submitted on forms could be stored on a removeable thumb drive that is secured in a locked file or safe on-site for the duration of its storage and/or archiving. (Three to seven years after the ending of any business relationship/service.)  
    4. You may request an email of the personal forms that you have submitted by emailing info@visualresumesandserviceadvertisingvideos.com. If your form is stored in a secured cloud storage location and is capable of being accessed by you via a password protected link, you will be given that link and password. If you are notified that your forms are being stored on a secured cloud storage location and would prefer not to have your forms stored there, you will have may request to have them removed from a cloud storage location. 
    5. The above-mentioned storage does not include credit card information. Visual Resumés and Service Ad Videos™ currently relies on Stripe® a certified PCI Service Provider Level 1 with the highest level of certification in the payment industry and Link's full integration with Stripe®, to encrypt, store and process your personal credit card information for future automatic renewal payment processing. This minimizes our need to handle and secure your personal credit card information by 100%. Stripe® and it's once click checkout facilitator, Link, meet the legal requirements and authorization to handle our customer's credit card and private payment information.

• 2. Purpose of Data Processing: We, Visual Resumés and Service Ad Videos™, process your personal data for the purposes of pre-constructing a company-related or service-related advertising video on behalf of your business or service; gaining permission to publicly display/publish on our website and on relevant storage and/or video broadcasting platforms, the advertising video that relates to your business or service, for your use; providing editing and maintenance services on a pre-constructed advertising video that you, the company/business or service has subscribe to the use of, on your behalf; removing  the pre-produced/pre-constructed advertising video that you have subscribed to the use of from video storage, hosting, and broadcasting platforms with your agreed understanding and consent at subscription end dates; gaining permission to place your selfie image into a pre-constructed advertising video; establishing that we are collecting personal information from someone who is not under the age of eighteen years old; establishing consent to use any applicable e-signatures as your recognized signature; responding to online chatbot (chat box) customer support inquiries; and establishing that you are a human being and not an automated robot.

Third party’s purpose of data processing:

• Google Analytics’ legal basis for collecting personal data include:
• Legitimate interest
• Consent granted by website visitors

    For more information see:

        Safeguarding your data - Analytics Help (google.com)

        Privacy Policy – Privacy & Terms – Google

        Google Terms of Service – Privacy & Terms – Google

        Search results - Analytics Help (google.com)

• Stripe’s purpose as a data processing is to act upon the request of the data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform. - Privacy Policy (stripe.com),

                Data Processing Agreement between Stripe and Stripe User.

• Link's purpose as a data processor is to act upon the request of the data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform. - Link: Privacy Policy
• Apple Pay's purpose as a contactless payment processor partner is to act upon the request of the device data controller (you) when you enact a purchase or subscription on our website or via a payment processing link to Stripe’s payment processing page on their platform.
• Tidio's purpose for collecting personal data is to facilitate an email response from live personnel who reads customer inquiries. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Webador’s purpose for collecting personal data and information include:
  • Portal access
  • Purchasing and subscriptions
  • Account registration
  • Statistics and profiling

For more information see: Terms and conditions | Webador, Privacy statement | Webador, View statistics: Webador

• 3. Legitimate Interests (Legal basis): Our legitimate interest in processing your data is that you have provided consent by voluntarily submitting your online subscription order and verification form to facilitate your product or subscription purchase from us. This legal basis extends to our collection and storage of your selfie image associated with your photograph consent and release form, if applicable. The legal basis for collecting your reCAPTCHA verification is to confirm that you are a human entity who can participate in a legal purchase on our website and enter into contractual agreement. This also applies to our obtaining the information from you confirming that you are at least eighteen years of age and are of a legal and mature age to share your personal information with us for the purpose of purchasing/ordering subscriptions, entering into contractual agreements, and purchasing other products and services from us.

Third party’s legal basis:

• Google Analytics’ legal basis for collecting personal data include:
  • Legitimate interest
  • Consent granted by website visitors
    • For more information see:
      • Safeguarding your data - Analytics Help (google.com)
      • Privacy Policy – Privacy & Terms – Google
      • Google Terms of Service – Privacy & Terms – Google
      • Search results - Analytics Help (google.com)

• Stripe’s legal basis include:
  • Consent
  • Legitimate interest
  • Contractual obligations
    • To learn more, visit Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User.
• Link's legal basis include:
  • Consent
  • Legitimate interest
  • Contractual obligations
    • To learn more, visit Link: Privacy Policy.
• Apple Pay's legal basis include:
  • Consent
  • Legal obligation
  • Contractual obligation
    • To Learn more, visit Legal - Apple Pay & Privacy - Apple, Privacy - Apple

• Tidio's legal basis for collecting personal data is to
  • facilitate an email response from live personnel who reads website user's registered inquiries.
  • To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Webador’s legal basis for collecting personal data and information include:
  • Portal access
  • Purchasing and subscriptions
  • Account registration
  • Statistics and profiling
    • For more information see: Terms and conditions | Webador, Privacy statement | Webador, View statistics: Webador.
• Law Enforcement's legal basis for collecting persona data and information include:
  • To gain investigative information regarding fraud-related crimes, or other criminal activities.
  • To verify alibis.
  • To collect login and logout timestamps.

4. Recipients of Your Personal Data:

We may share your personal data with:

• Webador –This is the company that hosts our website. – Privacy link - Terms and conditions | Webador, Privacy statement | Webador
• Google Analytics™ - Used to collect statistical data for marketing strategy purposes. - Privacy link - Privacy Policy – Privacy & Terms – Google.
• Stripe® - Stripe® is currently the payment processing platform we use to process credit and debit cards when a product of ours or a subscription is purchased. They store all pertinent personal and financial information of our visitors who purchase products from Visual Resumes and Service Ad Videos™. You may learn more about how they collect and store your personal and financial information at Privacy Policy (stripe.com), Data Processing Agreement between Stripe and Stripe User.
• Link by Stripe® - Link is Stripe's one-click checkout that integrates fully with Stripe® to process our subscriber's credit card and electronic payment transactions. Link allows you (the subscriber/purchaser) to store/save and reuse your credit card information for autorenewal payment processing and accesses updated credit card information for that purpose. To learn more, visit Link: Privacy Policy.
• Apple Pay® - Apple Pay's contactless device payment protection integrates fully with Stripe® to create card tokens that allow Stripe® to process subscriber's electronic payments securely, while keeping personal sensitive transaction details private.  Apple Pay® allows you (the subscriber/purchaser) to store/save card tokens for auto-renewal/reoccurring payment processing and accesses credit card token information for that purpose. To learn more, visit Apple Pay security and privacy overview - Apple Support, Legal - Apple Privacy Policy - Apple.
• Tidio® collects emails of website users who engage with the live chat box/artificial intelligence (a.i.) chatbot that is placed on our website to provide online customer support. This personal data along with user's questions are stored on the Tidio platform. To learn more about Tidio's Privacy Policy use the following link: Privacy Policy and GDPR Compliance – Tidio
• Law Enforcement - At Visual Resumés and Service Ad Videos™ we take your privacy seriously. As part of our commitment to transparency, we want you to know that we may share your personal information, such as transaction information, your name, business’s name, or contact information, with law enforcement as it relates to any criminal investigation. This includes providing relevant information that is needed for criminal investigations in both local, city and state jurisdictions, as well as those applying to national and international criminal investigations. 
• Non-Personal Information: Because a lot of storage is needed to facilitate the storage and sharing of videos from one, or multiple video source locations, the following video hosting and file storage companies or platforms may be used for the storage and backup storage of the video that you are subscribed to use. Video hosting companies, file storage companies and file storing platforms, only have access to the video files containing the same business information that is shared within the video(s) you are subscribed to use. Therefore, they may be able to view your business or service's name, business website address, business contact number, business email address, business contact personnel's name, or applicable selfie-image(s) that you have submitted to include in your video. These platform and storage companies may include, but may not be limited to:
  • Pictory.ai – Privacy Policy - Pictory.ai.
  • Microsoft PowerPoint® – Microsoft Privacy Statement – Microsoft privacy.
  • PlayHT® - Privacy Policy | PlayHT.
  • YouTube® - Privacy Policy – Privacy & Terms – Google, Google Terms of Service – Privacy & Terms – Google 
  • Google Drive™ - Privacy Policy – Privacy & Terms – Google.
  • VdoCipher* - Privacy policy - VdoCipher
  • Wix.com Ltd. - About Privacy | WIX

Retention Period

We retain your personal information for the following periods:

• Category A: Short-term retention period.
  • Online Order Forms, Comment Submissions, Photo Consent and Release Forms with Their Associated Selfie Image Submissions: Though submitted online order forms, comment submissions, and photograph consent and release forms with their accompanied selfies, will be removed from online website storage, the data collected on them either in a form or text only email or download will become part of our business records and will be stored consistent with Category C, Long-term Retention.

• Category B: Medium-term retention period.
  • Financial Transactions: Referring to receipts or records of transactions, not sensitive payment information, that Visual Resumés and Service Ad Videos™ retains. - Your personal data related to financial transactions, (excluding actual credit card information and government issued identification that is processed by a third-party payment processor.) may be retained for a minimum of three years (3 years) for Internal Revenue Service auditing purposes and a maximum of six years (6 years) to comply with legislation in many EU member countries.

• Category C: Long-term retention period.
  • Functional and Legal Retention of Active Video Uploads:
    • Certain personal order form, business/company/service information will be retained long-term for the purpose of providing maintenance to video’s private, listed, and public status, as well as for the purpose of removing business’s/company’s/service’s advertising video from our YouTube® and maintaining videos that are uploaded to our YouTube® channel @visualresumes-serviceadvideos. This information will be stored and used for contact information to offer advertising video updates, to facilitate advertising video removal requests, and to facilitate any future revenue sharing opportunities that may arise from the views and/or possible ad placements placed around the advertising videos.

Your Rights

You have the right to:

• Access your personal data. - (You have the right to ask if your information has been processed, obtain a copy of it, and ask how the information is being used.)
• Rectify inaccurate data. - (If your information is inaccurate or incomplete, you can ask for corrections.)
• Erase your data. Aka., the right to be forgotten (in certain circumstances). - (You can request the deletion of your data. We will comply unless there are legal reasons to retain it.)
• Restrict processing. - (You can limit how we use your data.)
• Data portability/transfer. - (You may have your data transferred elsewhere, like to another company, in an easily transferrable, commonly used format or structure.)

Limits of Liability

Though we cannot guarantee the 100% protection of your personal information and data, to ensure the protection of your personal information, we comply with the following recommendations and protocols:

• Obtain your clear consent to use cookies and provide you access to a cookie policy so that you can gain an understanding of what cookies are likely used.
• Ensure that any applicable plugins used on our website comply with GDPR compliance regulations.
• Clean up our mailing lists regularly.
• Request only information that is necessary for processing your purchase.
• Remove only forms from web-based or cloud-based storage and store only needed and stipulated information in a password-secure or logistically secure locked location.

Contact Us

• If you have any questions or concerns regarding your data, please contact us at:
• Phone: 1(800)796-1054
• Email to: info@visualresumesandserviceadvertisingvideos.com 
• Mail to: PO Box 354 Spanaway, Washington 98387
• Alternative Email: visualresumes.serviceadvideos@gmail.com

For more information about General Data Protection Regulations (GDPR) visit:  General Data Protection Regulation (GDPR) Compliance Guidelines

Your Forms, Credit Card, and Payment Processing Information (Repeated for emphasis.)

1. To protect your personal information, we delete your submitted online subscription processing forms from our website as soon as we process the relevant information that is on them. The forms are sent from our website form submission area to our secure email for storage and is also downloaded to be stored on a secure cloud storage location and/or is printed out and stored in a locked secured physical file. Additionally, this information submitted on forms could be stored on a removeable thumb drive that is secured in a locked file or safe on-site for the duration of its storage and/or archiving. (Three to seven years after the ending of any business relationship/service.)  
2. You may request an email of the personal forms that you have submitted by emailing info@visualresumesandserviceadvertisingvideos.com. If your form is stored in a secured cloud storage location and is capable of being accessed by you via a password protected link, you will be given that link and password. If you are notified that your forms are being stored on a secured cloud storage location and would prefer not to have your forms stored there, you will have may request to have them removed from a cloud storage location. 
3. The above-mentioned storage does not include credit card information. Visual Resumés and Service Ad Videos™ currently relies on Stripe® a certified PCI Service Provider Level 1 with the highest level of certification in the payment industry and Link's full integration with Stripe®, to encrypt, store and process your personal credit card information for future automatic renewal payment processing. This minimizes our need to handle and secure your personal credit card information by 100%. Stripe® and it's once click checkout facilitator, Link, meet the legal requirements and authorization to handle our customer's credit card and private payment information.

Age Requirements and Privacy for Minors

 Visual Resumés and Service Ad Video™ attempts to limit its services to individuals who have reached the age of eighteen years or older and does not knowingly collect information from individuals who are under the age of eighteen years old. - Though an attempt is made to guarantee that every person who utilizes the services of Visual Resumés and Service Ad Video™ is eighteen years of age or older, by requiring that purchasers affirm that they are eighteen years of age or older during online order form completion, we have no way of guaranteeing that an individual is answering that question truthfully. At any time that it is brought to our attention that we are selling to a minor and collecting their personal information, we will halt the selling process and notify the individual that we have become aware that they are not old enough to participate in purchasing any of our products. The underage individual will not be allowed to provide us with any of their personal information until they have reached the required age of eighteen years old.

Do We Share or Sell Your Information?

Other than the disclosed information sharing details listed in the CCPA and GDPR compliance privacy statement above, we do not share nor sell your personal information.

Secondary Privacy Policy